FAQ's for Parents
Below is a list of our most frequently asked questions from parents.
Do I need to supply a packed lunch?
Yes, for Chewits Sports Courses you will need to provide a healthy packed lunch, snack and a non-fizzy drink.
Any medical conditions that a participant may have must be fully disclosed (1) at the time of booking in writing to Premier Sport at registration and (2) to the senior coach at the club or at the venue
Do Premier accept child care vouchers?
Unfortunately we are not a registered child care facility so cannot accept child care vouchers of any type.
Can 4 year olds attend?
On certain events we can except four year olds on our holiday courses and they may attend for up to a maximum of three hours on any given day. You will be able to find out if your four year old is eligible by viewing the course details online.
How do we get to the venue/meeting point?
All our holiday course venues have suitable signage directing parents to the registration & deregistration point. In the unlikely event that this is not in place please contact 01953 499 040
Do I need to supply shin pads/kit?
For safety reasons it is compulsory for all attendees to wear shin pads on a Premier Sport camp which involves football, hockey or other contact sports. If you wish to purchase a pair of shin pads, please tick the appropriate box when booking. Premier Sport reserves the right to refuse permission to participate for any child not wearing shin protection.
It is the parents responsibility to ensure appropriate clothing is worn and/or availible for their child for the activity provided and weather conditions.
Is there any availability on a particular course?
Our online booking facility will not allow bookings on a course should it be fully subscribed. In some circumstances not all days during a course are full and we recommend that you try alternative days if your preferred date is full. We also recommend that you book early to avoid disappointment.
Do you provide discounts for siblings?
Discounts for siblings are available to any parent that has registered as a Member. This involves a few minutes of your time to complete an online application form, and your discount will automatically become available. Find out more about our Members Club here.
Can I drop off my child any earlier than stated on a holiday course?
Children can arrive 15 minutes prior to the event starting unless it shows that Extra Time is available at the event which will allow you to drop your child off 30 minutes prior and collect them 30 minutes after the normal hours. Also, some events will have further extended hours. Please check the venue you are wishing your child to attend to see if these are applicable.
Can my child attend if he has disabilities?
We do accept children with disabilities. However, we ask that you contact your area coordinator prior to making a booking in order for him/her to discuss your child's needs and also any terms and conditions relating to the safety of your child.
Premier Sport accepts credit/debit card as methods of payment but all credit/debit card payments are subject to a 49p charge which charge will be added to your booking.
Can I pay on the day?
Payment on the day is accepted in certain circumstances, however, we recommend that you pay prior to the event as we cannot guarantee your child’s place if maximum numbers have already been achieved.
Can I have a refund as my course was cancelled?
Yes, in the event that Premier Sport has to cancel an event for any reason, a full refund will be issued to the person who booked. No written request is required.
What is the £3.50 booking fee?
Telephone bookings are subject to a £3.50 administration charge which we will add to the price at the time of booking and advise you of. This fee can also be applied to pay on the day bookings on certain camps at the discretion of the Area Coordinator.
For Premier Sport's full booking terms and conditions please follow the link Premier Sport terms and conditions